Our website features an online shopping cart with payments accepted through Paypal. Most popular credit cards are accepted. Please contact us if you wish to place an order with a money order or a personal check.

METHODS OF PAYMENT

Paypal is gladly accepted through our shopping cart on single items less than $2000.00 USD. ( Multiple items purchased which total over $2000.00 accepted.)

Personal, Business or Certified Check  (standard check clearing time period per normal banking practice)

Postal Money Order (USA only)

 

Taxes

We do not charge taxes on out of state sales ( For Now.) 

North Carolina Sales Please Add 6.75 %

** International Clients are responsible for import tax/ duties when merchandise is shipped outside of the USA to their Home Country. 

International Clients are responsible for import Tax/ Duties when shipping merchandise outside of the USA to their Home Country.
Due to insurance and shipping regulations, we ( MCG) have to list the full value ( Purchase Price ) of the merchandise for customs prior to insurance being issued.
We have no control over other countries VAT Tax. Thank you- MCG

RETURN POLICY

Full refund less shipping fee, but the item must be returned within 10 days, unaltered, and insured for same amount as item was received. We feel this is ample time to get the stone or jewelry appraised by a professional appraiser. But we doubt you will want to return it.

NOTE: Due to some that wish to keep the product way past the 10 day inspection period, MCG will charge those clients that refuse to inform us of a shipping delay will be charged the 2.9% Pay Pal returns fee. So Please  e-mail us if you think there will be a delay in your return. Dana and I are always willing to work with our clients. Please show us the same courtesy !    THANK YOU!!!!

 

SHIPPING CHARGES

Our Domestic shipping charges are based on the total dollar amount of the order. The fees will be added during the Paypal checkout process. The fees are as follows:

$.01-$199.99          S&H = $15.00

$200.00-$399.99   S&H = $15.00

$400.00-$599.99   S&H = $15.00

$600.00-$998.99   S&H = $15.00

$999.00 & up         S&H = $15.00

INTERNATIONAL SHIPPING -                                                   As of June 29,2020   

  ** At this time, there is a HOLD on all international shipping due to COVID-19. This includes Canada. At this time, International clients need to contact us for a Pay Pal invoice. We are shipping ONLY within the USA. If you place an order through the website, Please have a USA Shipping address. There are current extensive Government/ Customs delays for shipping due to the COVID-19 pandemic. If you have any questions, please contact us via e-mail. We are so sorry for this inconvenience! - Dana & Rachelle                                                            

Shipping Fee $75.00 - Fed Ex Insured

** International Clients are responsible for import tax/ duties when merchandise is shipped outside of the USA to their Home Country. 

International Clients are responsible for import Tax/ Duties when shipping merchandise outside of the USA to their Home Country.
Due to insurance and shipping regulations, we ( MCG) have to list the full value ( Purchase Price ) of the merchandise for customs prior to insurance being issued.
We have no control over other countries VAT Tax. Thank you- MCG

You may contact us  through our form mail on the contact us to help prevent spam or if you would rather info#mastercutgems.com
( replace the # with a @ )

Our mailing address is:

Mastercut gems
P.O. Box 505
Madison, NC 27025
Phone: 336-427-3297